Updated Wednesday, July 7, 2020
Policies Regarding Staff and COVID-19 Testing
• We screen all employees before starting their shift with a temperature check and have each fill out a questionnaire asking about symptoms of COVID-19. If a staff member has a temperature higher than 100.4 and/or answers yes to any of the questions we will require the staff member to leave the premises immediately and encourage them to pursue a medical diagnosis before being able to return to work.
• We ask each staff member to not come into work if they feel ill.
• We are providing paid leave if an employee needs to get a COVID-19 test, including the time it takes to get the results.
• We are providing paid leave to any employee that has a COVID-19 positive test result. We are requiring a “fit to work” note from a physician for employees returning from a positive test.
• We will contract trace all COVID-19 positive test results. Any staff member thought to be exposed will be asked to get a test done. We will pay for that time off.
• We will work with the Johnson County Department of Health and seek their advice regarding closing and sanitization needs for every positive test.
Pullman Bar & Diner Guidelines for Service and Sanitation
• Customers are asked if they have been exposed to COVID-19 recently or have symptoms of COVID-19 (including a fever, cough, or shortness of breath) on exterior signage. No one with a fever or symptoms of COVID-19 is permitted inside the restaurant.
• If customers have underlying health conditions or are otherwise concerned about contracting COVID-19, they are strongly encouraged to use our contactless curbside options or the CHOMP Delivery service.
• Indoor and outdoor seating capacity is limited to allow proper distancing between tables and customers and arrange seating to provide a minimum of six feet between tables of different parties. We will require six feet of spacing between parties at our bar area.
• Group size is limited to no more than ten people.
• All staff members are wearing a cloth mask or face shield and disposable gloves. All employees are required to wear cloth or other masks that are laundered or replaced daily.
• Upon entering the restaurant, a host will take you to your table and explain our updated service style including that we will bring all food and drinks to your table and we ask that you remain at your table unless you need to use the restroom.
• Every table, chair, menu, pen, and check presenter is disinfected after each customer uses them. We will use drop cards to inform customers that they’re at a disinfected table.
• We use pre-wrapped salt and pepper packets, napkins, and condiments.
• Front-of-house and back-of-house staff use timers to signal time to perform an enhanced cleaning and sanitizing schedule for all food contact surfaces. This also includes cleaning and disinfecting many non-food contact surfaces (door handles, bathrooms, etc.).
• Enhance employee safety training, emphasizing employee health, handwashing, and personal hygiene practices.
• Hand sanitizer is readily available for employees and customers.
• Social distancing spacing is designated with tape or by other means appropriate for employees and customers.
• A floor manager is assigned to each shift to monitor social distancing, sanitation, and hygiene protocols.
What happens if an employee tests positive for COVID-19?
• A COVID-19 positive employee is immediately put on paid sick leave and not allowed back in the restaurant until they receive a physician’s note stating they are fit to work.
• Management immediately informs all employees that another employee has tested positive for COVID-19.
• Management will consult with the COVID-19 positive employee to contact trace and make a determination as to whether or not other employees at the restaurant were put at risk of contraction.
• Any close contacts will be put on paid sick leave and required to take a test before returning to work.
• If management determines that other employees were put at risk, the restaurant will close down temporarily for a complete restaurant sanitization. The public will be informed of the closure by way of exterior restaurant signage and a post on our official Facebook page.
• Restaurant management will always consult with Johnson County health officials and adhere to the Centers for Disease Control & Prevention guidelines and recommendations when making determinations on whether or not to close and/or whether or not to inform the public of a positive COVID-19 test.
We have listed our guidelines that we have gathered from many different sources including the Iowa Department of Appeals and Inspection, Centers for Disease Control & Prevention, and the Johnson County Department of Health. Additionally, we worked with the staff to help us implement these stringent guidelines.
Our focus is to provide a space that would keep our transmission chances low so that in the event of a positive case, we keep it to one and that we are able to maintain business operation. Like any public space or business, we have not reduced the risk of contracting COVID-19 to zero percent. Even with our best intentions, it’s impossible to reach that level of certainty right now.
However, we do have a plan should one of our staff become ill, they were exposed to a positive case, or they personally receive a COVID-19 positive result. We are paying for time off needed to get tests done including the time needed to get the results back. We will provide paid sick leave for any staff member that does have a positive COVID-19 test result. We share regular, ongoing communications with officials at the local and state level as well as using resources from the Restaurant Association of Iowa and the Centers for Disease Control & Prevention. As new information or standards become available, we want to make sure we know and our local officials at the Johnson County Dept of Health have been fantastic to work with. We are doing our very best to protect our customers, employees, and this company we have built.
We know there are community members that wish we would shut down our operations and wait out the global pandemic. While we appreciate their opinion, we have chosen to listen to those officials from the local and state agencies that we have relied on the past several months as to whether or not we should close. If any of them express concern and ask us to shut down, we will do so. If the hospitals reach a point of concern about capacity and ask us to shut down, we will close without hesitation. These are challenging times and we all have different approaches regarding how to face them.
We ask for your patience and grace as we navigate this ever-changing situation.
The team at Pullman Bar & Diner